INTRODUCTION
It is often said that it takes two to Tango. In the case of a service-driven company, it’s the chemistry between customers and people that makes the music.
LEARNING OUTCOMES
The program will help participants:
- Build skills among supervisors and HR teams on strategic recruitment, development, and retention of key personnel.
- Create a dialogue and a common frame of reference between the “C-levels” and the “experts”.
- Harvest people-owned competence into company-owned tools and processes.
- Manage intangible assets of a company.
- Utilize resources wisely by monitoring the balance sheet and KPIs.
- Stop competitors from stealing your key employees and clients.
- Develop a talent management strategy and balance stakeholders’ benefits.
- Build a solid corporate culture.
- Generate positive cash flow and profit.
PROGRAM OBJECTIVES
In the simulation, 4-6 knowledge-intensive firms enter into the stiff competition as they try to win clients and recruit key personnel in a rapidly changing marketplace.
The overriding challenge is to attract and retain the right clients and employees in order to create short-term profits and long-term value.
As a result of the simulation experience, the participants will be equipped to:
- Gain a competitive edge – to attract the right employees and clients.
- Strategically plan and staff projects for optimal capacity utilization.
- Maximize cash flow and profitability – to provide for flexibility and growth.
- Grow your company’s know-how – not just the competence of the employees.
- Retain and develop your people in line with their goals and your company’s strategic vision.
WHO MUST ATTEND
The person at all levels within organizations that do business based on the competence of their personnel:
- CEO
- Chief People Officer
- Chief Learning Officer
- Chief Organizational Development Officer
- Project director
- Business planning team
- Personnel development director
- Senior managers
Need more information & consulting for tailor-made programs?
