INTRODUCTION
As a leader, you know your workplace reality can include challenging behaviors and potentially dangerous situations that present at unpredictable moments. How you respond to and manage these behaviors greatly determines their outcomes, from their impact on the immediate safety of everyone involved in the long-term profitability of your organization. Clear policies and effective, ongoing training help you to minimize violent incidents and escalating crises. When your organization commits to a crisis management plan, you greatly increase the likelihood that calm judgment and best practices will prevail under extraordinary circumstances.
PROGRAM OBJECTIVES
To provide an understanding of the crisis management framework for an organization.
The course is targeted to improve participants’ knowledge of the latest in risk assessments, contingency planning and to prepare the crisis management team for the difficult tasks they will face during and after a crisis.
LEARNING OUTCOMES
The program will help participants:
- Understand the importance of planning for crises and potential dangers
- Learn how to involve stakeholders in the event of a crisis
- Learn the elements of crisis management plans
- Control flow of information and press releases
WHO MUST ATTEND
- Crisis Management Teams
- Security Managers
- NGO’s
- Executives and Board-of-directors
- Law enforcement officers
- Government representatives involved in Crisis Management
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