INTRODUCTION
Communication skills form the basis of all our relationships. Through an understanding of your own personal communication style and the styles of others, you will enhance your ability to create lasting impressions.
This course will equip you with the skills to listen effectively, provide constructive feedback and communicate with confidence.
PROGRAM OBJECTIVES
This course will benefit anyone who wishes to attain a higher professional level of communication skills.
Topics covered:
- Background of our behaviors
- 4 Personality models
- Applications in business and life
LEARNING OUTCOMES
The program will help participants:
+ Identify & classify the basic personality models
+ Using Universe Elements (Fire-Air-Earth-Water) to help participants seeing themselves as others see them. This highlights the need to adapt their approach and communication channels to suit different types of people in order to build stronger and more trusting relationships.
+ Improve interpersonal skills by understanding different personalities and their preferred communication styles.
+ Identify listening as an active, constructive process and effectively practice active listening.
+ Use positive statements to lead people towards positive actions.
+ Apply for talent development, corporate culture, communication, people engagement
WHO MUST ATTEND
This training course will benefit business professionals at all levels that want to improve their communication skills and learn how to apply them for better relationship.
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